[ Legal • Privacy • Cookies ]

Cookie Policy

Your control. Our commitment to transparency.
Security and privacy abstract

Overview

This Cookie Policy explains how Aurigen Labs Private Limited ("Aurigen Labs", "we", "us", "our"), the parent company of ByteVox.ai, Viantrix.com, and SkillPairing.com, uses cookies and similar technologies on our websites and services across all our brands, why we use them, and how you can manage your preferences.

Cookies help us deliver secure authentication, keep sessions reliable, remember preferences, and understand how our site is used—so we can improve performance and user experience. We do not sell personal data.

Our Brands: This Cookie Policy applies to all websites and platforms operated by Aurigen Labs Private Limited, including:
  • ByteVox.ai - AI-powered voice automation and conversational AI solutions
  • Viantrix.com - Advanced technology solutions and services
  • SkillPairing.com - Professional skill development and workforce solutions

1) What are cookies and similar technologies?

Cookies are small text files placed on your device when you visit a website. They allow a site to recognize your browser, store preferences, and support essential functions like login and session continuity.

We may also use similar technologies such as local storage, pixels, and SDK signals that help with security, analytics, and feature performance.

2) Types of cookies we use

We categorize cookies as follows. Depending on your location and settings, non-essential cookies may be disabled until you provide consent.

Category What it does Examples Typical duration
Essential Required for security and core site functionality. Authentication, session continuity, load balancing, anti-abuse. Session / short-lived
Functional Remembers preferences to improve experience. Language, region, UI preferences, saved form states. Days to months
Analytics Helps us understand usage to improve reliability and UX. Page views, click events, feature performance metrics. Hours to months
Marketing (optional) Helps measure campaigns and personalize outreach. Attribution, ad conversion measurement (where enabled). Days to months

3) Why we use cookies

  • Security & abuse prevention - protect accounts, detect anomalies, and prevent fraudulent activity.
  • Core operations - enable login, session persistence, and reliable page delivery.
  • Preferences - remember settings such as language, theme, and navigation state.
  • Performance & analytics - measure page and feature performance to reduce errors and improve speed.
  • Optional marketing measurement - understand how users discovered our brands (ByteVox.ai, Viantrix.com, SkillPairing.com) and evaluate campaign effectiveness (where enabled).
Important: Essential cookies are required to operate the website securely. If you block essential cookies, some features may not work (e.g., sign-in, forms, or session continuity).

4) Your choices and controls

You can manage cookies in several ways:

  • Browser settings - block or delete cookies using your browser controls. Most browsers allow you to manage cookies by site and category.
  • Consent banner - where available, adjust preferences for analytics/marketing cookies.
  • Account settings - if you use our platform, certain preferences can be updated from within the application.

If you disable analytics cookies, we will still collect limited strictly necessary signals for security and service integrity.

5) Third-party cookies and processors

We may use vetted third-party service providers to support hosting, security, performance monitoring, analytics, communications, and payments. These providers are contractually restricted to process data only on our instructions.

If third-party cookies are enabled on your device, those third parties may collect information in accordance with their own privacy policies.

6) Cookie retention and deletion

Cookie lifetimes vary:

  • Session cookies typically expire when you close your browser.
  • Persistent cookies remain for a defined period (e.g., days/months) unless deleted earlier.
  • You can delete cookies at any time in your browser settings. If you do, your preferences may be reset.

7) Do Not Track and similar signals

Some browsers transmit “Do Not Track” signals. Because there is no universal industry standard for interpreting these signals, our services may not respond uniformly to all such mechanisms. Where required by law, we will honor applicable opt-out mechanisms.

8) Updates to this policy

We may update this Cookie Policy periodically. Material changes will be posted on this page with an updated effective date.

9) Contact

Questions or requests about this Cookie Policy across any of our platforms?

Email: technology@aurigenlabs.com
General: admin@aurigenlabs.com
Company: Aurigen Labs Private Limited, Delhi, India
Our Brands: ByteVox.ai | Viantrix.com | SkillPairing.com

This Cookie Policy applies to all websites and applications operated by Aurigen Labs Private Limited and its brands: ByteVox.ai, Viantrix.com, and SkillPairing.com. This document is provided for transparency and product usage clarity and does not constitute legal advice. Consult your counsel for jurisdiction-specific requirements.